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NextTrade

Mon-Fri Support

Support from Real People. Not Scripts.

Have a question or need support? Our multilingual customer service team is available 24 hours a day, five days a week.

Get in Touch Your Way.

Choose the channel that works best for you.

Live Chat

Connect with our support team during market hours for assistance with your account or trading queries.

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Email Support

Send us an email and our team will aim to reply within one business day.

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Our Office.

Licensed by the Financial Services Commission of Mauritius.

Registered Address

NextTrade Ltd., c/o AllServ Management Ltd, Office 306, 3rd Floor, Ebene Junction, Rue de la Democratie, Ebene 72201, Republic of Mauritius

General Enquiries

support@nexttrade.com

Partnerships

partners@nexttrade.com

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Frequently Asked Questions.

Quick answers to the most common questions.

How do I open a trading account with NextTrade?

You can open a live trading account by clicking 'Start Trading' and completing our online application. The process typically takes a few minutes. You will need to provide proof of identity and proof of address as part of our standard verification process.

What documents do I need to verify my account?

To verify your account you will need a valid government-issued photo ID (passport or national ID card) and a proof of address document dated within the last three months (such as a utility bill or bank statement). Documents must be clear and legible.

What deposit methods does NextTrade accept?

NextTrade accepts deposits via bank wire transfer, major credit and debit cards, and a range of e-wallets. Withdrawal requests are processed back to the original funding source. Please refer to our Deposits & Withdrawals page for full details on processing times and any applicable fees.

Is NextTrade regulated?

Yes. NextTrade is a trade name of NextTrade Ltd, an investment dealer licensed and regulated by the Financial Services Commission (FSC) of the Republic of Mauritius, with registration number 223280, authorised under licence number GB25204563.

How are client funds protected?

Client funds are held in segregated accounts, separate from NextTrade's own operational funds. This means your money is not used in the day-to-day operations of the business and is protected in the event of company insolvency.

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Ready to Start Trading?

Open an account in under 60 seconds. If you have any questions along the way, our team is here to help.